Terms and Conditions for Hello Doctor India

Effective Date: 20 May 2026

Welcome to Hello Doctor India. By downloading, accessing, or using our mobile application, you agree to these Terms and Conditions (“Terms”). If you do not agree, please do not use the app.

1. About the Service

Hello Doctor India is an online healthcare platform that allows users to:

Create personal profiles

Add family member profiles

Book appointments with doctors

Access online consultations

Upload medical reports and prescriptions

Manage appointment history

The app is intended only for healthcare consultation and appointment facilitation.

2. User Eligibility

By using this app, you confirm that:

You are at least 18 years old, or

You are using the app under supervision of a parent/legal guardian.

You are responsible for providing accurate information.

3. User Account

To use certain services, you may need to register using your mobile number via OTP verification.

You agree to:

Keep your login credentials secure

Provide accurate information

Notify us of unauthorized account access

You are responsible for all activities under your account.

4. Medical Disclaimer

Hello Doctor India does not provide emergency medical services.

Important:

The app is for consultation and healthcare assistance only.

It does not replace in-person medical examination where required.

In case of emergency, contact your nearest hospital or emergency services immediately.

Doctors’ advice is their own professional opinion, and [App Name] is not liable for clinical outcomes.

5. Appointments and Consultations

Appointment availability depends on doctor schedules.

Doctors may reschedule or cancel appointments when necessary.

Users must join consultations on time.

Missed appointments may not be refundable, depending on policy.

6. Payments and Refunds

If paid consultations are offered:

All fees will be displayed before booking.

Payments are processed through secure third-party providers.

Refunds, if applicable, follow the app’s refund policy.

Convenience/platform fees may be non-refundable where permitted.

7. User Responsibilities

Users agree not to:

Provide false medical or personal information

Misuse the platform

Harass doctors or other users

Upload harmful, illegal, or offensive content

Attempt unauthorized access to the app

Violation may result in account suspension or termination.

8. Privacy

Your use of the app is also governed by our Privacy Policy, which explains how we collect, use, and protect your data.

Please review our Privacy Policy before using the app.

9. Intellectual Property

All content, logos, designs, text, and software in [App Name] are owned by us or our licensors and are protected by applicable intellectual property laws.

You may not copy, reproduce, or distribute app content without written permission.

10. Limitation of Liability

Hello Doctor India is not responsible for:

Medical outcomes from consultations

Delays or interruptions in service

Technical issues outside our control

Errors caused by incorrect information provided by users

Use of the app is at your own risk.

11. Account Suspension or Termination

We reserve the right to suspend or terminate accounts for:

Terms violations

Fraudulent activity

Abuse of the platform

Legal or security reasons

12. Changes to Terms

We may update these Terms from time to time. Updated Terms will be posted in the app or on our website. Continued use means acceptance of revised Terms.

13. Governing Law

These Terms shall be governed by the laws of India, and disputes shall be subject to the jurisdiction of the courts in [Your City].

14. Contact Us

For questions regarding these Terms, contact:

Company : A & S Corp

Email: info.hellodrindia@gmail.com

Address : A13/50, Kalina co op society sunder nagar, Kalina santacruz, Mumbai 400098.